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Browsing by Author THORANINPANICH, VIROJ
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Showing results 1 to 1 of 1
Issue Date
Title
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28-Dec-2015
THE "SERVQUAL" THEORY AND IMPROVEMENT PROCESS TO IMPROVE SERVICE QUALITY AND GUEST'S SATISFACTION: A CASE STUDY OF FRONT OFFICE DEPARTMENT AT CENTARA WATERGATE PAVILLION HOTEL BANGKOK.
THORANINPANICH, VIROJ